Privacy policy

Dear patient,

the protection of your personal data is important to us. According to the General Data Protection Regulation (GDPR) of the EU, we are obliged to inform you about the purpose for which our clinic collects, stores or passes on data and which rights are associated with this for you.

The data protection officer is responsible for data processing:

Michaela Noll
Augenakupunktur Noll
Königsteiner Straße 107
65812 Bad Soden / Taunus near Frankfurt am Main

Telefon: +49 61 96 – 7 68 88 10

Purpose of data processing

Data processing is carried out on the basis of legal requirements in order to fulfil the treatment contract between you and us and the associated obligations. The collection of this data is for the purpose of:

  • identifying you as a patient
  • making a diagnosis
  • being able to treat and advise you appropriately
  • corresponding with you
  • invoicing
  • the processing of possible liability claims and the assertion of possible claims from the treatment contract

Recipients of your data

We only transfer your personal data to third parties if this is legally permitted or you have given your consent. Recipients of your personal data may be other therapists, health insurance companies, laboratories or billing offices. The transmission is mainly for the purpose of billing for the services provided to you, for the clarification of medical questions and questions arising from your insurance relationship. In individual cases, data may be transferred to other authorized recipients.

Storage of your data

We only store your personal data for as long as is legally required. Due to legal requirements, e.g. for tax reasons, we are obliged to keep this data for at least ten years after completion of the treatment. According to other regulations, longer retention periods may apply.

Your rights

You have the right to be informed about any personal data concerning you. You may also request that incorrect data be corrected. In addition, you have the right, under certain conditions, to delete data, to limit data processing and to transfer data. The processing of your data is based on legal regulations. Only in exceptional cases do we need your consent. In these cases you have the right to revoke your consent for future processing.

Right of objection

If your personal data are processed on the basis of legitimate interests pursuant to Art. 6 para. 1 sentence 1 letter f GDPR, you have the right, pursuant to Art. 21 GDPR, to object to the processing of your personal data if there are reasons for doing so arising from your particular situation. If you wish to exercise your right of objection, simply send us an e-mail. You also have the right to complain to the responsible regulatory authority for data protection if you believe that your personal data is not being processed lawfully. The address of the supervisory authority responsible for us is:

Der Hessische Datenschutzbeauftragte
Postfach 31 63, 65021 Wiesbaden, Germany
Gustav-Stresemann-Ring 1, 65189 Wiesbaden, Germany
Phone: +49611/1408-0 Fax +49611/1408-611

Legal foundation

The legal basis for the processing of your data is Article 9(2)(h) GDPR in conjunction with Section 22(1)(1)(b) of the Federal Data Protection Act. Should you have any questions, please do not hesitate to contact us.

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the legal data protection regulations and this data protection declaration. The use of our website is usually possible without providing personal data. As far as personal data (e.g. name, address or e-mail addresses) is collected on our pages, this is always done on a voluntary basis, as far as possible. This data will not be passed on to third parties without your express consent. We would like to point out that data transmission over the Internet (e.g. communication by e-mail) can have security gaps. A complete protection of data against access by third parties is not possible.


The Internet pages partly use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser the next time you visit us. You can set your browser to inform you about the setting of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for certain cases or in general, and to activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited.

Contact form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We will not pass on this data without your consent.

Newsletter data

If you would like to receive the newsletter offered on the website, we need an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. Further data will not be collected. We use these data exclusively for sending the requested information and do not pass them on to third parties. You can revoke your consent to the storage of the data, the e-mail address and its use for sending the newsletter at any time, for example by clicking on the “unsubscribe” link in the newsletter.

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses so-called “cookies”. These are text files which are stored on your computer and which enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.

IP anonymization

We have activated the IP anonymization function on this website. This means that your IP address will be shortened by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before it is transmitted to the USA. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on the website activities and to provide further services to the website operator in connection with the use of the website and the Internet. The IP address transmitted by your browser within the framework of Google Analytics is not combined with other data from Google.

Browser Plugin

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link:

Objection to data collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set, which will prevent the collection of your data during future visits to this website: Deactivate Google Analytics. You can find more information on how Google Analytics handles user data in Google’s privacy policy:

Demographic characteristics in Google Analytics

This website uses the “demographic features” function of Google Analytics. This allows reports to be generated that contain information about the age, gender and interests of the site visitors. This data comes from interest-based advertising by Google as well as from visitor data from third parties. This data cannot be attributed to any specific person. You can disable this feature at any time by changing the ad settings in your Google Account, or generally prohibit Google Analytics from collecting your information as described in the “Opting out of data collection” section.

Right to information, deletion, blocking

You have the right to receive information free of charge at any time about your stored personal data, its origin and recipients and the purpose of data processing, as well as the right to correct, block or delete this data. For this purpose, as well as for further questions regarding personal data, you can contact us at any time at the address given in the imprint.